Privacy Policy

1. Introduction

Ventur3 LLC ("Ventur3," "we," "us," or "our") operates the Ventur3 platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

We only collect information that you voluntarily provide to us. We do not collect information automatically or through tracking technologies beyond cookies as described in this policy.

Information You Provide

When you use our services, you may provide us with:

• Name and contact information (email address, phone number)
• Account credentials
• Event and venue details you submit through the platform
• Messages and communications you send to us
• Billing information (processed securely by Stripe — see Section 5)

3. How We Use Your Information

We use the information you provide to:

• Create and manage your account
• Provide and maintain our services
• Process transactions and send related information
• Send you service-related communications, including confirmations, updates, and support messages
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Email Communications

We send email to the address associated with your account so that the platform can function. The emails we send fall into the following categories:

Transactional & Account Emails

These are required for the operation and security of your account and are sent in response to your activity on the platform:

• Email address verification
• Password reset requests
• Notifications that another user has invited you to a resource
• New RFP and proposal notifications

Notification & Reminder Emails

We also send service notifications and reminders related to your account activity, such as reminders that an RFP is due soon. You can manage or turn off these non-essential notification emails at any time in your account notification settings. Essential transactional and security emails (such as email verification and password resets) cannot be turned off while your account is active, as they are required to operate your account.

Consent and Anti-Spam Commitment

We only send email to people who have created an account with us or otherwise provided their email address directly to us for the purpose of using our services. We do not purchase, rent, sell, or trade email lists, and we do not send unsolicited bulk or marketing email. Every commercial email we send identifies Ventur3 as the sender and includes a valid physical postal address, in compliance with the U.S. CAN-SPAM Act and applicable anti-spam laws.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our site.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly, including session management and security.
• Analytics cookies: Help us understand how visitors interact with our website so we can improve our services.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Third-Party Services

We use the following third-party services to operate our platform. These services may have access to your information only as necessary to perform their functions:

• Stripe: We use Stripe to process payments. We do not store your credit card information on our servers. All payment data is handled directly by Stripe in accordance with their privacy policy.
• Mailgun: We use Mailgun to send transactional and service-related emails. Mailgun processes your email address and message content in accordance with their privacy policy.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

If you wish to delete your account or request that we no longer use your information, please contact us at support@ventur3.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights Under the GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). Ventur3 LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data, subject to certain legal exceptions.
• Restriction: Request that we restrict processing of your personal data.
• Data portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to our processing of your personal data.
• Withdraw consent: Where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@ventur3.com. We will respond to your request within 30 days.

International Data Transfers

Ventur3 is based in the United States, and the information we collect — including data processed by our service providers such as Stripe and Mailgun — is stored and processed in the United States. If you access our services from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for these transfers.

10. Your Rights Under the CCPA (California)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

Your Rights

• Right to know: You can request that we disclose what personal information we collect, use, and share about you.
• Right to delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to opt out: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a request, please contact us at support@ventur3.com. We will verify your identity before processing your request and respond within 45 days.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Entity: Ventur3 LLC
• Email: support@ventur3.com
• Mailing address: 3237 106th Ave SE, Bellevue, WA 98004, USA